Services

 

24hr emergency service

We provide our own emergency service, this means you will be seen by the same vets and nurses out of hours, they will be familiar with your pet's medical history, and are able to provide the best care available.

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24hr on-site nursing

When your pet needs to stay in hospital, you can be rest assured they are well looked after by our committed and caring veterinary nurses.  There is always at least one person on site at all times, day and night.

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Designated wards

To prevent unnecessary stress on your pets we have a four separate wards.  For dogs of all sizes, our kennels include six walk-in kennels as well as 7 more kennels for the smaller dog.

We have a cattery, an exotics ward and a completely separate isolation ward. This means the risk of infection is lowered and provides a calm and relaxed atmosphere for all species.

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Consultations by appointment

We provide 10-15 minute consultations for each pet; please inform us if you plan to bring multiple animals.  We have three consultation rooms as well as a nurse’s room.

PLEASE NOTE: If an emergency arrives, it will take priority and you may then be asked to wait.

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Vaccinations

Dogs

Dogs are vaccinated against:

  • Parvovirus; can be transmitted through contact with infected dogs (ingestion or inhalation) or environment (the virus can survive for months in a suitable environment).
    • Unvaccinated puppies are most at risk, although adult dogs that are not up to date with their vaccinations can also develop the virus.
    • The incubation period for the virus is 4-7 days.  It is a very infectious and potentially fatal virus.
    • The virus can only replicate in rapidly dividing cells, such as intestines, liver and lymph nodes, making developing puppies most at risk.
    • Clinical signs include: lethargy, vomiting, anorexia and haemorrhagic diarrhoea.  The major loss of fluids leads to dehydration, which is the most common reason for death in these patients.
    • Supportive treatment and intensive barrier nursing is needed in these cases; this includes pain relief, antibiotics and fluid therapy.
    • Prevention: vaccination of the dam before mating and vaccination given to puppies at 8 weeks; Puppies can be vaccinated against parvovirus at 6 weeks, normally at the breeders discretion.
  • Leptospirosis is a zoonotic bacterial disease (it can be passed to humans), contracted from contaminated water, especially stagnant pools where rats drink and bathe.
    • It can be transmitted through direct and indirect contact with contaminated water or urine, also spread via transplacental and venereal infection.  Incubation period is up to 7 days.
    • Clinical signs can include vomiting, shock and hepatitis.  Signs can depend on animal’s age, immunity and environment.  This disease can detrimentally affect the liver and kidneys.
    • Treatment plan would include fluids to correct shock, supportive treatment and dietary management.
    • Prevention – yearly vaccination and good hygiene procedures.
  • Canine distemper is a multi-systemic viral disease that can become chronic, affecting the dog years after infection.
    • Clinical signs can include: nasal discharge, coughing, vomiting, diarrhoea and a high temperature (although these symptoms are vague and can be associated with other illnesses).
    • Always consult a veterinary surgeon if you are concerned
    • Treatment: nursing care and systemic treatment, although prevention is just yearly vaccinations
  • Infectious canine hepatitis (also known as Rubarth’s disease) can be transmitted through direct ot indirect with faeces, urine, saliva and fomites.
    • Incubation period is 5-9 days, clinical signs can include anorexia, vomiting, diarrhoea, conjunctivitis, photophobia (dislike of light), jaundice (liver) and can be fatal.
    • Supportive treatment and barrier nursing is required which can include fluid therapy, antibiotics, anti-emetics ad analgesia.
    • Prevention is yearly vaccinations.
  • Kennel cough (bordetella bronchiseptica) transmitted via direct or indirect contact with aerosol droplets.  A common disease where several animals share the same air space, such as boarding kennels or hunt kennels.
    • Clinical signs include a dry, hacking cough that increases when exercised, excitement or palpitation of the trachea.
    • Incubation period is 5-7 days and infected dogs should be isolated away from other unvaccinated dogs.
    • Treatment may include antibiotics, anti-tussives (cough suppressant) and rest.  Dogs usually recover well and quickly.
    • Prevention – yearly vaccination is given via the nasal cavity.

We recommend puppies are vaccinated at 8 weeks old and again at 10 weeks. Vaccinations should be given annually.  We provide a complete examination. If the cost of preventative health care concerns you, please see our Healthy Pet Club scheme.

 

Cats

Cats are vaccinated against:

  • Cat flu – is a highly contagious virus that can be spread from one unvaccinated cat to another.  It is caused by an infection of one or more viruses (feline calcivirus, feline herpes virus) and some bacteria.
    • Cat flu is spread by droplets of moisture containing the virus passing from cat to cat - through sneezing, direct contact or shared food bowls. Infected cats spread the virus in the saliva and nasal discharges (snot).
    • Incubation period is 2-12 days, although once recovered cats can become carriers and reinfect themselves and other cats - especially when stressed.
    • Clinical signs include anorexia, conjunctivitis, nasal discharge, high temperature.
    • The virus is not commonly fatal, although young kittens may become dehydrated and weak if nursing care is not implemented.
    • Supportive treatment is essential as well as good nursing. Cats should be isolated away from other cats immediately.
    • Prevention – annual vaccination.
  • FeLV causes a wide range of symptoms and can cause a weakening immunity, causing the cat to be susceptible to other infections.
    • FeLV is present in bodily fluids such as saliva, and therefore may be spread when grooming each other, sharing food bowls, litter trays, sneezing or biting each other.
    • There are no medications for FeLV, but treatment for other infections that occur may be necessary, a cat with FeLV may not be clinically unwell, but they may be shown if a cat reoccurs with one illness or another.
    • A blood test can be taken to establish if a cat has been in contact with the virus.
    • If your cat has been infected by the virus, it is too late to vaccinate them. Kittens should be vaccinated at 9 weeks old and followed by annual booster vaccinations.
    • Not all vets routinely vaccinate against FeLV, it is recommended in multi-cat households or if your cat will be going outside (where there are potentially unvaccinated cats around).
  • Feline panleucopaenia (feline infectious enteritis) was a commonly fatal disease before vaccination. Even with the good standards of current nursing care, affected cats still can die from the disease.
    • It is a serious disease in cats that is caused by a virus very similar to parvovirus in dogs, although they cannot be passed from dog to cat or human.
    • Transmitted through faeces or the environment, common disinfectants are not very good at killing the virus and it can live outside of the body for quite a long time, and can also be transmitted transplacentally.
    • Clinical signs include vomiting and diarrhoea.  In some cases signs will not be noticed until it's too late, others report retching or difficulty swallowing.
    • Kittens deteriorate very quickly as they become very dehydrated, older cats may deteriorate at a slower pace, going ‘off colour’.  Kittens that have been affected whilst in the womb may be born with deformities or brain damage.
    • There are no specific treatments for the virus, but intensive nursing is needed, as well as antibiotics due to the big risk of other infections. Correction of dehydration and shock will also be necessary.
    • Prevention is annual vaccinations, which includes kittens which should be vaccinated at 9 weeks of age.
    • If you have a kitten die from feline panleucopaenia, please remember the disease can be stable in the environment for up to a year, so if you're thinking of getting another cat, it may be safer getting an already-vaccinated adult cat.
  • Bordettella is not particularly common in household cats, but can be seen when a number of cats live in close contact, such as breeding establishments or catteries.
    • Bordetella is a viral infection, it is rarely fatal but symptoms can be difficult to clear up.  It is spread through direct or indirect contact from air droplets, saliva or nasal discharge.
    • Bordetella is one of the bacteria involved in cat flu and kennel cough in the dog. It usually causes most problems when infection occurs at the same time as infection with one of the cat flu  viruses (feline herpesvirus and feline calicivirus). Although the respiratory viruses (herpesvirus, calicivirus) remain the most common cause of cat flu, research has recently shown that Bordetella bronchiseptica (Bb) can also cause flu in its own right
    • Treatment may include antibiotics although as a virus they will need supportive treatment and nursing care.
    • This vaccine is not routinely given to pet cats and you would need to discuss with your vet whether your cat needed this additional protection. Many catteries require that cats are vaccinated against Bordetella before being boarded.
 
Kittens should be 9 weeks old for the first vaccination with the second vaccination given three weeks later (there is minimal time lapse for these). Vaccinations should be given annually; we provide a complete veterinary examination. If the cost of preventative health care concerns you please see our Healthy Pet Club scheme.
 
 

Rabbits

Rabbits should be vaccinated against:

  • Viral haemorrhagic disease which is an acute, highly contagious infection.  Aerosol transmission is the common transmission route although all secretions and excretions are a source of infection.
    • Clinical signs include severe difficulty breathing leading to distressing convulsions and, unfortunately, all cases are fatal and death usually occurs before a diagnosis is made.
    • Yearly vaccinations are needed for prevention
  • Myxomatosis is a fatal disease that is transmitted through direct contact and biting mosquitoes, flies and fleas.
    • Clinical signs include conjunctivitis with a milky discharge from the eyes, lethargy and anorexia along with a high temperature.  Prognosis is guarded in these cases and most rabbits do not make a full recovery.
    • Treatment is symptomatic, but prevention is just annual vaccinations, although if the virus is endemic, 6 monthly vaccinations can be given.

Vaccinations need to be given separately, with VHD Vac given first, then three weeks later myxomatosis vaccination is given.

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PETS travel scheme

  • This enables you to take your pet to EU (and certain non-EU) countries, without the need for quarantine on your return.
  • It involves placement of a microchip under the skin and a rabies vaccination
  • Please ring the surgery for up to date information as travel rules for pets will vary depending on the country of destination and can change at short notice.

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House visits and collection service

  • House visits can be arranged in advance.  If your pet needs veterinary treatment or examination, we do encourage that you bring them to the surgery so that we have our full range of equipment to hand.
  • We have a dedicated animal ambulance in which we are able to collect and deliver your pet, or attend house calls.
  • If you do require a house visit please ring 01267 220404 and to speak with our trained receptionists. They will be able to help with any queries or questions.

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General surgery

  • We have two general operating theatre suites as well as an orthopaedic theatre suite providing specialised clean environments for surgery
  • Animals are prepared for surgery in our fully equipped prep room. Anaethesia is carried out here, as is pre-operative blood screening which is offered for all operations
  • We carry out a full range of surgeries, from neuterings and caesarians to biopsies and lump removals and orthopaedic surgery.

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Neutering

Dogs

  • We castrate dogs from 6 months old under a general anaesthetic.
  • Bitches can be spayed from 6 months old, either before their first season, or three months after a season. Click here to find out more about this surgery.
  • Neutering your dog can reduce roaming, unwanted behaviour and pregnancy, it can also reduce the risk of diseases such as prostate cancer and mammary tumours.  In bitches it will prevent pyometra which is an infection of the uterus and is potentially life threatening.

Dogs trust neutering scheme 

We are working alongside The Dogs Trust who provide subsidised neutering vouchers.  If you are on benefits (please check compatibility) you can get your dog/bitch neutered for just £30, please book and bring in proof of benefits with you

Under The Dogs Trust scheme, farm dogs can neutered free of charge by providing proof of a valid holding number, please ring for more information.

Cats

  • Cats can be neutered from approximately 5-6months old.  Females are in season between January and September, but it does also depend on the month of their birth.
  • Females can be spayed in season.  They are at risk of pregnancy if they are allowed to roam outside, even at the young age of 5-6months.
  • Males can also land themselves in trouble if they are entire as they may fight with other males in your area.
  • Males also have a very strong urine scent and will mark they territory – which may include your furniture!
  • Un-neutered males have a tendancy to wander in search of females.  This puts them at risk of accidents and also means that you may not see your cat for weeks at a time!

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Orthopaedic surgery

  • Our Clinical Director Nichola Davies has a keen interest in orthopaedics. Fracture repairs and cruciate surgery are carried out routinely here.
  • We have a designated theatre for orthopaedics, which reduces infection risks and is equipped with a light viewer for x-rays.
  • Our orthopaedic equipment is varied and specialised including state of the art TTN equipment for cruciate repairs

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Dental work

  • Is your pet’s breath smelling particularly bad lately? Are they having difficulty eating?
  • If your answers are yes and you are worried about your animals’ teeth, book an appointment with a veterinary nurse for a free dental check.
  • We have a dental suite, equipped with the latest dental machine and tools, including dental x-ray facilities.

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Digital imaging

  • Radiography – we have a new Digital X-ray unit, allowing us to see images of your pet within minutes of the x-ray being taken.
  • Contrast media can be used to highlight soft tissue that, occasionally, does not appear visible otherwise.
  • Ultrasound – we have a fantastic ultrasound machine, similar to those used in the medical world. This uses high-frequency sound waves within a probe, to create an image.  Used on soft-tissue, it is non-invasive and painless.  Ultrasound can show us problems that we may not be able to see on x-rays. And it is, of course, used for pregnancy diagnosis!
  • Endoscopy – this is a small camera inside a tube - it is sometimes refered to as a "magic eye". It can be placed down the trachea or oesophagus, under general anaesthetic, allowing us to examine these areas in a minimally invasive manner. This can be useful in diagnosing foreign bodies, inflammation/infection, or performing biopsies/further investigations.
  • MRI scanning - we have a visiting, mobile MRI (magnetic resonance imaging) scanner on site every 4 weeks.  This may be used to investigate potential brain or spinal problems as well as other conditions where the images produced by x-ray or ultrasound scans are insufficient for a diagnosis.

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Internal laboratory

We can perform biochemistry, haematology and blood smears for urgent evaluation of your pets’ health status. We also have the facilities and expertise within our nursing staff to carry out cytology, parasitology and urinalysis.

If specialised tests are required we have access to a wide range of external laboratories.

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